Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the paperwork and tags still attached.
We will not issue a refund if the item has been worn or washed (unless faulty or defective) or has any holes, tears, stains, marks, odours, or alterations. Please contact us by email to arrange your return.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted;
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {sales@uniquetshirts.co.uk}.
Sale items
Only regular priced items may be refunded. Sale items (unless defective) or any items sold as 'Seconds' cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {sales@uniquetshirts.co.uk} Please be aware that a lot of our items are one-off designs, so we may not have an exact replacement, but may offer a similar item instead.
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item unless your item is faulty or defective.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Contact us at {sales@uniquetshirts.co.uk} for questions related to refunds and returns.
